SHIPPING & DELIVERY

NEW ZEALAND

FREE DELIVERY

Free express delivery applies to all orders over $99 to any address in New Zealand.

Shipping for orders under $99 will incur a $5.95 shipping charge.

SHIPPING TIMEFRAMES

All of our products are shipped from our offices in Hamilton, New Zealand.

The team at HBW will always aim to get your order out within 24 to 48 hours of receiving the order on business days (subject to any delays out of our control). We will contact you once your order has been shipped and provide you with a tracking number so you can monitor the progress of your shipment.

Orders to both North Island and South Island addresses are sent on an overnight courier (Post Haste). Most orders are currently delivered within one to three working days.   Please also allow extra time for rural deliveries (up to five working days).

AUSTRALIA

All of our products are shipped from our offices in Hamilton, New Zealand.

The team at HBW will always aim to get your order out within 24 to 48 hours of receiving the order on business days (subject to any delays out of our control). We will contact you once your order has been shipped and provide you with a tracking number so you can monitor the progress of your shipment.

All of our Australian orders are shipped via DHL Express and expected delivery is normally within five working days from despatch.

The following shipping fees apply to Australian orders: